Welcome to Zero Gravity Photography Shop! These Terms and Conditions outline the rules and regulations governing the use of our website (https://zerogravity.photography/shop/) and the purchase of our products and services. By accessing this website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms

• This website is owned and operated by Zero Gravity Groups.
• By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
• We reserve the right to update, modify, or discontinue any portion of these Terms at any time without prior notice.

2. Products & Services

• Product Descriptions: We strive to provide accurate descriptions of all our products. However, we do not warrant that descriptions, images, pricing, or other content are error-free, complete, or current.
• Availability: All products are subject to availability. If an item is out of stock after an order has been placed, we will notify you and provide alternatives or a refund.
• Customization: If a product or service includes customization (e.g., personalized albums or prints), you must provide the necessary details before production begins.

3. Orders & Payments

• Order Confirmation: Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of the order.
• Payment Methods: We accept major credit cards, debit cards, UPI, and other payment methods as listed on the checkout page.
• Pricing Policy: Prices are subject to change without notice. We are not responsible for typographical errors or pricing misinterpretations.
• Cancellation Policy: Orders cannot be canceled once they are processed. Custom orders and digital downloads are non-refundable.

4. Shipping & Delivery

• Shipping Timeframes: Estimated delivery time is 5 – 10 days. We are not responsible for delays caused by third-party shipping providers.
• Shipping Costs: Shipping fees will be calculated at checkout. International orders may be subject to customs duties, which the buyer is responsible for.
• Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 48 hours of delivery with supporting evidence.

5. Refunds & Returns

• Eligibility: Refunds and returns are only applicable to defective or incorrect products. Personalized items and digital downloads are non-refundable.
• Return Process: If eligible, you must initiate a return request within 7 days of receiving the item. The item must be in its original packaging and unused.
• Processing Time: Refunds will be processed within 10 – 15 business days after we receive and inspect the returned item.
• Credit Timeframe: Refund credits will be reflected in your account within 15 – 30 business days after processing.

6. Intellectual Property

• All images, designs, text, and content on this website are the property of Zero Gravity Photography. Unauthorized use, reproduction, or distribution is strictly prohibited.
• You may not use our photographs or graphics for commercial purposes without written permission.

7. Limitation of Liability

• Zero Gravity Photography is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We make no warranties that the website will be uninterrupted, error-free, or secure at all times.

8. Privacy Policy

• Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

10. Contact Information

For any inquiries regarding these Terms, please contact us at:

Zero Gravity Groups
📍 NO.42, 50, Josier St, Tirumurthy Nagar, Nungambakkam,Chennai, Tamil Nadu 600034

📧 info@zerogravity.photography
📞 +91 9840767566
🌐 https://zerogravity.photography/shop/

Thank you for choosing Zero Gravity Photography Shop!